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Shipping & Handling and Return Policies
We want you to be satisfied with every purchase you make with us. If you are dissatisfied with a product you ordered from us, we will exchange it or credit your account (excluding shipping charges) within 60 days of purchase.After 60 days you will have to pay for the replacement part and shipping. If you want us to refund your money, there is 20% restocking fee and you will be responsible for the shipping charges.
Exceptions:
* Books and videos cannot be returned.
* Xtra (EM)® , EM-X® , Efficient Microbes (EM)™, Happy Farmer™ products and all other health supplements must be unopened.
Multiple Ship-to's:
For multiple shipping addresses, a separate shipping and handling charge will be charged based on the products ordered and the shipping addresses.
Shipping & Rates
The rate for Domestic Ground UPS is for shipping within the 48 contiguous states. The rate for AK, HI, U.S. Territories, U.S. military installations and Canada may be different, shipping rates will vary. UPS is our primary shipper but Midland may use alternate ground shipping methods for bulk items. If you have questions, please contact us at (866) 329-5565.
Delivery to international addresses is available. Shipping and handling charges for your online order will be calculated by one of our customer service representatives. Please allow 5-7 business days (excludes weekends and holidays) for Standard delivery within the 48 contiguous states.
Recycled Packaging
At Midland we recognize the importance of practicing the 3 Rs: Reduce, Reuse, Recycle. With this as part of the Midland philosophy, much of our packing and shipping materials has been reused to reduce waste. Thank you for your understanding and support.
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